13 Jun Is Credit Counseling And Education Effective?
A June 2007 study, New Burdens But Few Benefits, conducted by Deanne Loonin, John Rao and Mallory SoRelle of the National Consumer Law Center concluded that credit counseling and education programs imposed upon debtors under the Bankruptcy Abuse Prevention and Consumer Protection Act of 2005 are not effective in the way Congress intended.
The Center examined the operation of 36 counseling and education providers operating in Massachusetts and found positive results in the level of satisfaction from consumers with Internet access and a command of the English language. The study found concerns with confusing fee policies, unauthorized legal advice, inaccurate information and a lack of service for consumers with limited English skills, limited computer access and the disabled.
Andy Miofsky, Esq.
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