A recent client advised me he actually went to the J.C. Penny’s store to make a partial payment on his account ($50.00). The employee in Customer Service refused to take the payment because it was not the minimum payment. What was the employee thinking?! As crazy as it may sound, creditors are not required to accept a payment unless the payment is in the amount of the minimum amount due or for a greater amount.
My client was trying to do the morally right thing. Now JC Penney’s won’t receive any money from my client since he has decided to file for bankruptcy.
